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Open a ticket and follow the conversation

Get help in your account or by email.

  1. Open Help & support from your workspace menu. Search the help articles first if you want a quick answer.

  2. Choose New ticket, add a subject and describe what you tried and what happened. Choose the relevant section if helpful.

  3. Choose Create ticket. The conversation stays in your account and HQ receives a notification.

  4. Open a ticket to send a reply, mark it resolved or reopen it. HQ replies and status updates can also arrive by email. Reply to the notification to continue the same conversation.

  5. You can also email support@marketcenterhq.com. A new email creates a support ticket; HQ may need to link it to your office.

Open in HQ →Still need help? Start a ticket →